Already purchased a ticket in 2020 or 2021?
Here's everything you need to know about using your existing tickets for our 2022 festival!
Most importantly, as an existing ticket holder, you've been guaranteed the best ticket price for our 2022 event.
2020 purchasers who opted to transfer or took no action can view order information here, via the OLD purchase link: https://bf20.frontgatetickets.com/ Click on MANAGE ORDER (*NOT* Sign In) > Enter your email address, order number and phone number originally used for the order
Your previously purchased passes will remain viewable on the BF20 FGT site! They will not be viewable on the BF22 FGT site at any time. If you did not ask for a refund of your tickets in 20/21 - all previously purchased passes have been transferred over to 2022. If you would like us to check your order ~ Please email us at info@ottawabluesfest.ca
2022 purchasers can login to their Front Gate Tickets account here: https://bf22.frontgatetickets.com/
Pick 3 Pass Holders:
We emailed Pick 3 pass holders on March 11 with instructions on how to view and select your remaining two (unique) Pick 3 pass dates.
NOTE: You will receive a notification when your pass(es) have been updated. Once updated, you won't see the changes in your FGT account, due to the transfer. Not to worry... If you received a confirmation of your changes, you're good to go for 2022.
If you did not take action before Friday, March 25 at 11:59 PM, your pass dates have been locked in, and you will no longer have the option to select different dates.
In that case: 1 of your pass dates has automatically transferred to Rage Against The Machine & Run The Jewels on July 15. Your remaining 2, unique pass dates have automatically been reassigned to the same day of the week that you previously selected in 2020.
I have a U19 or U25 pass but I will age out of that category before the 2022 festival.
Anyone who purchased a youth passport in 2020 and did not request a refund before April 30th, 2021, will receive a non-transferable full festival wristband which will be valid for the full 2022 event ~ Even if you have aged out of that category. It's all good!
U19 and U25 UPDATE: No matter the pass type previously purchased here, everyone will receive a U25 wristband for 2022. They will function as a "Youth Full Festival Wristbands". We're not checking ages unless you're consuming alcohol.
I received complimentary tickets for the 2020 event, how do I transfer those to 2022?
Please contact us at info@ottawabluesfest.ca with your activation code(s) located on the back of each pass (or Order # located on the original envelope) and we'll check the status of your order. CHEO Dream Of A Lifetime passes will auto-transfer to 2022 - please retain your pass for that event.
RBC BLUESFEST $10 BEVERAGE COUPON COURTESY OF COORS LIGHT
As promised, 2020 transferred purchasers are eligible to receive a complimentary $10 beverage coupon (per ticket) courtesy of RBC Bluesfest in partnership with Coors Light. This coupon can be redeemed onsite during the festival at any of the RBC Bluesfest beverage tents.
When you arrive onsite, your $10 voucher(s) will be available for pick up at our VIP Upgrade Tent. Details are being sent by email very soon with instructions on how to pick up your voucher(s).
What if I decided to keep my ticket now and no longer feel comfortable attending in summer 2022 due to Covid-related health or safety concerns?
Please note that the previous refund window (April 8-30, 2021) was your only guaranteed opportunity for a refund. In the best interest of patrons and staff, RBC Bluesfest will continue to monitor local COVID-19 trends and meet or exceed protocols mandated by local governments. Patrons attending the event agree to abide by the health and safety measures in effect at the time of the event.
Can I request a refund due to the postponements after April 30, 2021?
The refund window ended as of April 30, 2021. For logistical and audit-related reasons, we cannot extend the refund window indefinitely.
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