June 1 - Refunds are in progress for those who requested them during the refund window of May 1-31. You will receive an email once your refund has been processed.
All orders that were not refunded are being transferred to our 2021 festival. More information will be sent regarding 2021 transferred tickets prior to the event.
Can I request a refund after May 31?
Can I choose new dates if I transfer to 2021? Or keep the same ones?
Can I request a partial refund of my order?
I am having issues accessing my account/order:
Please contact Front Gate Tickets for questions regarding your account - more info is here.
Will I receive a refund on shipping and handling?
I have a U19 or U25 pass but I will age out of that category before the 2021 festival.
What if the card I used to make the purchase has expired?
If the original card used for purchase has expired or been updated, the refund should still be processed to the account with no action required.
I've changed my mind and would like to edit my request.
You can change your request to transfer or refund tickets by logging into your account and selecting "Cancel Request." From there, please select "Transfer To 2021" or "Request Refund." Note that the window for changes will end on May 31.
How long will it take to receive my refund?
I received complimentary tickets for the 2020 event, how do I transfer those to 2021?
Who's performing at the festival in 2021?
Currently we have booked (in alphabetical order):
Alanis Morissette, Albert Castiglia, Billy Talent, Blink-182, Blue Rodeo, Boyz II Men, Charlie Cunningham, Crown Lands, Dashboard Confessional, Dwayne Dopsie & The Zydeco Hellraisers, Fémina, Haviah Mighty, Jack Johnson, Jeremy Dutcher, Jontavious Willis, July Talk, King Crimson, Lil Tecca, Lloyd Spiegel, Marco Benevento, Marshmello, Mike Zito, NOBRO, Patrick Watson, Rage Against The Machine, Sharon Van Etten, Southern Avenue, The Barr Brothers, The Cooper Brothers Southern Rock All-Star Revue, The National, The New Pornographers, The Turbans, The Zappa Band, Vanessa Collier, Wishbone Ash.