RBC Bluesfest Help Centre

Ticket Replacements

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Our passes are pretty durable! That said, please don’t bend, perforate, hole punch, sucker punch, ingest, expel, or otherwise contort your pass. If you think you might lose a card pass, consider picking up a festival lanyard or upgrading to a key-fob or silicone wristband.

If you end up requiring a replacement - We can replace the wristband or pass for you if you bring it to the festival Will Call tent, along with a piece of ID matching name and billing address. 

If you bring the damaged wristband, we will trade it for a new wristband or pass and waive the replacement fee. Otherwise, a replacement fee of $20 will apply.

We cannot replace passes that were permanently confiscated due to violation of House Policies. Please enjoy the festival responsibly.