Our passes are pretty durable! That said, please don’t bend, perforate, hole punch, sucker punch, ingest, expel, or otherwise contort your pass. If you think you might lose a card pass, consider picking up a festival lanyard or upgrading to a key-fob or silicone wristband.
Lost/damaged passes can be replaced by the original purchaser at one of our ticketing outlets, OR at the box office during festival hours. Please have proof of purchase along with ID, to complete the replacement. A $10 replacement fee will apply.
We cannot replace passes that were permanently confiscated due to violation of House Policies. Please enjoy the festival responsibly.