RBC Bluesfest Help Centre

Questions about the festival? We can help!

What Are All These Fees For???

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We understand it can be alarming, but here’s a breakdown of all the fees so you know where your money is going to:

HST

All purchases are subject to Harmonized Sales Tax - 13% provincial and federal goods and services tax.

Service Charge

This per-ticket charge covers costs such as: website development, maintenance, design, and support merchant processing fees customer support staffing and resources gates architecture, networking, equipment, and staffing at the festival

FHC Fund

Festival House is Bluesfest’s year-round home, where we do so much more than plan each year’s festival. Here, the Bluesfest School of Music & Art, Blues in the Schools and Be In The Band programs allow students of all ages to discover and explore a lifelong relationship with the arts.

Five dollars from each online order goes toward sustaining these community programs. Thank you for helping us do good things!  Please take a minute to check out our awesome website.

Shipping

Turns out mailboxes aren’t just for bills! Local Ottawa youth will lovingly label, package, and mail your tickets this spring. Tickets are mailed on a rolling basis from May-June each year.